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The COVID–19 pandemic has turned our world upside down. As we enter the next normal, we can help you rethink and redesign your guest experience, safely and securely. Whether it’s face–to–face, digital or a hybrid, we’ve got you covered.

Your Partner for the Next Normal

Planwell Meetwell is our systematic approach for designing new experiences to meet your guests’ needs for comfort and safety today and in a post–COVID–19 events world.

With the expertise of our teams and partners across the globe , we’re taking a fresh look at the guest experience to pinpoint how we create both real and perceived safety. We match this with an approach that keeps your business needs in mind.

We’re in this together.

Covid-19 Information & Resources
Charlotte Blank, Behavioral Scientist

Backed by Behavioral Science

The COVID–19 pandemic has changed human behavior in ways that mean more focus on safety and security not only now, but in the future.

We can flourish from this pandemic by focusing event design on the deep understanding of human needs and motivations. At IM 体育 Global Events, our design methodology uses data and behavioral science principles to better understand the human condition and create unique and innovative experiences.

Learn more about The New Psychology of Face–to–Face Meetings and Events.

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A Systematic Approach to Understanding Your Guests

While logistics are critical to the successful execution of an event, let’s take a step back.

The Planwell Meetwell system is focused on giving guests an opportunity to express their travel and event attendance concerns. We use this survey data along with design, validation and core content communication recommendations to help you determine the best approach for your business and guests.

This people–centered design approach helps you confidently make decisions to help your guests feel safe, secure and comfortable in their return to an event.

Much More than a Playbook

We balance your goals with current requirements to create an approach that is unique to your organization and your guests. This takes into consideration all national and local guidelines, the CDC, WHO and other health officials in respect to planning and executing events. We also consider hotel and supplier partner standards and align to the needs of our clients and their guests.

We anchor our plan in the following areas:

  • Experience Design
  • Event Management
  • New Onsite Technology
  • Supplier Relations
  • Emergency Preparedness
  • Digital Event Services

This approach ensures you can confidently execute an event where your guests feel safe.

Want to learn more? We’re here to help.

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